Hanssem Kitchen and Bath


Order FAQ
Product FAQ

1. Can I buy cabinets online?
2. I want to change my order. What should I do?
3. I want to cancel my order. What should I do?
4.

Can I order customized products?

5.

Can you send me some product literature?

6.

Is there a warranty on your products?

7.

What's the advantage of purchasing appliances from your showroom?

8.

How much should I plan to spend to renovate my kitchen?

9.

How long does it take to renovate my kitchen?

1.

Can I buy cabinets online?

  At this time, our products are available only through our showrooms. However, we are able to process the order by email. Please contact us for further details.
2.

I want to change my order. What should I do?

The contract may be changed within 48 hours. If you need minor change, please contact your designer within 48 hours.

3.

I want to cancel my order. What should I do?

The contract may be cancelled within 48 hours. Please contact your designer within 48 hours.

4.

Where can I order customized products?

Only cabinets and countertops can be customized. If they are semi-customized products, the cost will be upgraded but the delivery time will remain same. If they are full-customized products, the cost will be upgraded and the delivery will be delayed.

5.

Can you send me some product literature?

Yes, please click here and fill out the form.

6.

Is there a warranty on your products?

Yes, 5 year factory limited warranty applies to cabinets and 1 year limited manufacturer warranty to appliances, sinks, Fixtures, and Countertops.

7.

What's the advantage of purchasing appliances from your showroom?


Efficient Purchase: You do not have to shop around to choose each item and we will organize delivery of all items for you.
Reduced Design Flaw: Our professional designers will design your kitchen and find appliances that will perfectly fit into your kitchen, while they respect your preference.

8.

How much should I plan to spend to renovate my kitchen?

Please click here to find out.

9.

How long does it take to renovate my kitchen?

On average, the entire purchase will take about 2 to 3 months from initial construction to installation. Custom cabinets and/or huge renovation will take longer.

335 Bear Hill Road, Waltham, MA, 02451           Tel: 781-487-0101           Email: